The Technology Help Desk client portal empowers faculty, staff, and students the ability to search for answers and find solutions to common technology issues in a time-efficient manner. This portal also allows users to electronically submit IT requests, track progress, provide feedback. When off-campus, the preferred method for connecting to the WPI VPN is through the Pulse Secure Client. After you have installed and launched Pulse Secure, you can add a new connection profile by following these steps: Click on the plus sign next to the Connect label; Select UAC or SSL-VPN for the Type; Type Default VPN for the Name.
As of March 18, 2019, Duo Multi-Factor Authentication isrequiredto use the Pulse VPN service. For more information and to enroll in Duo, please visit:Multi-Factor Authentication
Pulse Secure Client Install
Download
- Refer to the supported OS list on the FAQ page.
- Download the Pulse Secure client for MacOS here.
Installation
Open the package, click Continue, then Install.
Note: If you are having trouble finding the file after download, trying looking on your desktop or in the downloads folder located in the Dock.
Click Close once installation is completed.
Pulse Vpn Mac
Go to your Applications folder and click on the Pulse Secure icon to start.
Click the plus sign + to make a new connection.
Enter a name for the connection.
For Server URL, enter:
vpn.vanderbilt.edu
Click Add.
For Server URL, enter:
vpn.vanderbilt.edu
Click Add.
![Download The Pulse Secure For Mac Vpn Client Installer Download The Pulse Secure For Mac Vpn Client Installer](/uploads/1/1/8/1/118186291/595384697.png)
Click Connect on your newly created connection.
Read the VPN Pre Sign-in Notification and click Proceed.
Enter your VUnetID and ePassword when prompted for login credentials.
Enter your secondary password from Multi-factor Authentication.
![Install Install](/uploads/1/1/8/1/118186291/792026028.png)
While connected, you should see an icon in the status bar.
When you are ready to disconnect, go to the Pulse Secure window and click Disconnect.